Menlo College Professor Lan Jiang Featured as Credit Card Expert by WalletHub Posted on July 22, 2026July 22, 2026 by George Retelas ATHERTON, Calif. — Menlo College Professor of Marketing Lan Jiang, Ph.D., was recently featured by WalletHub as an expert in its guide to the Best Credit Card Deals for July 2026. WalletHub invited Jiang to contribute her expertise in consumer psychology and behavior to a discussion about the strategies behind credit card promotions. The feature explores how credit card companies can afford large introductory bonuses, the influence of limited-time promotions on application rates, whether consumers who pursue bonuses become valuable long-term customers, and what the value of current offers may indicate about the broader economy. Menlo College Professor of Marketing Lan Jiang on the College’s Atherton campus. The guide compares more than 1,500 credit card offers across categories including travel rewards, cash back, introductory interest rates and student credit cards. Jiang joined marketing and consumer behavior scholars from institutions across the country on WalletHub’s panel of experts. At Menlo College, Jiang teaches Consumer Behavior, Marketing Research and Principles of Marketing. Her research focuses on consumer psychology and behavior, including online communities, interpersonal influence and customer success. Her scholarship has appeared in leading publications such as the Journal of Consumer Research, Journal of the Academy of Marketing Science and Journal of Business Research, and has been covered by Harvard Business Review and NPR. Jiang earned her Ph.D. in marketing from the University of British Columbia, a master’s degree in economics from Simon Fraser University and a bachelor’s degree in economics from Beijing University. Before joining Menlo College, she taught at the University of Oregon, City University of Hong Kong and Santa Clara University. Menlo College Professor of Marketing Lan Jiang delivers her TEDxMenlo College talk, “A Humanity Perspective on Marketing,” exploring how marketing can fulfill essential human needs. Read Jiang’s expert insights in WalletHub’s Best Credit Card Deals feature and learn more about her research and teaching on her Menlo College faculty profile. Media inquiries: pr@menlo.edu About Menlo College Located in the heart of Silicon Valley, Menlo College is a small, residential liberal arts and business college dedicated to preparing students to be Future Ready Now. Through a highly personalized educational experience that combines rigorous academics, applied learning, mentorship, and direct access to one of the world’s most innovative economies, Menlo College helps students convert education into measurable career and life outcomes. For more information, please visit our website or contact pr@menlo.edu
Menlo College Professors Featured in National WalletHub Articles Posted on June 10, 2025June 10, 2025 by menlocollege Menlo College professors Sean Pradhan and Lan Jiang were recently featured in WalletHub articles, offering expert insights on topics ranging from professional hockey to premium credit cards. It’s always great to see Menlo faculty lending their voices to timely conversations in the broader world of business. Dr. Sean Pradhan, Associate Professor of Sports Management and Business Analytics in the School of Business Administration, shared his expertise on professional hockey and fan engagement in WalletHub’s feature on the Best Cities for Hockey Fans. Dr. Pradhan addressed current challenges facing the NHL, particularly declining viewership, and highlighted ways the league could build stronger connections with younger audiences through better marketing of its athletes and increased access to games. He also provided practical tips for hockey fans looking to enjoy the sport affordably, from choosing weekday games to exploring minor league and college-level matchups. Dr. Lan Jiang, Professor of Marketing, contributed insights to WalletHub’s coverage of The Platinum Card® from American Express. Dr. Jiang discussed the considerations consumers should weigh before choosing a credit card with a high annual fee, emphasizing the importance of aligning card benefits with personal spending habits. She also noted how a well-targeted rewards system can deliver value to cardholders while benefiting both the card issuer and affiliated partners like Uber. These interviews underscore the depth of expertise housed within Menlo College’s faculty and the College’s commitment to preparing students for careers that are not only informed by academic rigor but also shaped by industry relevance. Both Dr. Pradhan and Dr. Jiang actively integrate real-world trends and data into their teaching, ensuring that Menlo students are equipped to think critically and act decisively in today’s innovation-driven economy. Menlo College congratulates both professors on being featured and appreciates their continued efforts to share their expertise beyond the classroom. Read the full Wallethub articles here: https://wallethub.com/edu/best-worst-cities-for-hockey-fans/13283#expert=Sean_Pradhan https://wallethub.com/d/american-express-platinum-219c#expert=lan_jiang Media Inquiries: For media inquiries, please contact: pr@menlo.edu About Menlo College Located in the heart of Silicon Valley, Menlo College is a small, private, nonprofit institution founded in 1927 with a mission to “ignite potential and educate students to make meaningful contributions in the innovation economy.” Menlo offers undergraduate degrees in business and psychology, as well as graduate programs, including a Master of Science in Information Systems, a Master of Arts in Sport and Performance Psychology, and a newly launched Master of Science in Financial Technology. With a student body that includes many first-generation college students, Menlo emphasizes experiential learning, requiring internships as part of the curriculum to ensure students graduate career-ready. The College is also proud to be designated as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI).
