Information Technology

The Office of Information Technology (OIT) supports the entire Menlo Community – faculty, staff and students – with all technology needs. We can help with your computer, get you connected to Moodle courses, or aid in the use of classroom technology.

How to Get Help

Services Include

  • Laptop support
    • Basic hardware and software support
    • Guidance on handling more involved support
    • Please note that we do not replace any hardware or software nor will we hold a computer and accept responsibility for user devices. 
  • Wireless Access
  • Menlo Account support
    • Password resets
  • Classroom support
    • Troubleshooting instructor’s podium
    • Maintaining projection system
    • Troubleshooting Lab
  • Accommodate software change requests in a timely manner
  • Refresh the overall software configuration on a quarterly basis


Contact Information

Phone:  650.543.3830 (or x3830 if on campus)
E-mail:  helpdesk@menlo.edu
In Person:  Visit our help desk in Bowman Library