Safety & Security

Menlo College is fortunate to be located in one of the safest neighborhoods in the U.S. The College is committed to providing a healthy and safe environment for students, faculty and staff. The Office of Campus Security works continuously to keep the campus community in the most secure and protected environment possible. Historically, the College has had a relatively low number of serious campus criminal incidents.

Campus Security Services

Uniformed security officers conduct regular rounds of the campus 24/7 during the academic year. Their responsibilities include patrolling all grounds and buildings, enforcing parking (hypertext to Parking page) and traffic rules, investigating suspicious activities, and responding to emergencies. They are also responsible for reviewing surveillance cameras when situations arise.  Campus security officers enforce all federal, state and local laws as well as campus policies. Campus security officers work cooperatively with the Atherton Police Department in responding to problem situations on campus. The Atherton Police Department notifies campus security whenever they are called to campus. The college also maintains a professional liaison with Atherton Disaster and Preparedness Team (ADAPT), Menlo Park Fire Department, San Mateo County Office of Emergency Services, and the Community Emergency Response Team (CERT) which offers hands-on exercises and activities to learn disaster skills and emergency assistance.

Security Services also include

Menlo College Emergen​cy Guide

Every member of Menlo College can become familiar with the Menlo College emergency guide. The guide gives a detailed plan of what to do in case of an emergency including an evacuation map. Emergency drills are also held to ensure that the community is well versed on evacuation procedures.

The Clery Act requires all colleges and universities that participate in federal financial aid programs to keep and disclose annual information about crime on and near their respective campuses. The most recent report indicates that there have been no homicide, sexual offense, robbery, assault, burglary, motor vehicle theft, arson, or hate crime on Menlo College’s campus. A daily log that lists by date, all crimes reported to campus security is available for public inspection at the Security Office.

Every member of the campus community is asked to take responsibility for his/her own safety by practicing individual safety precautions and taking advantage of the available campus safety services. For further questions, please contact Security at 650.400.5837.  The Office of Security is watching out for you.


Emergency Information

Emergency Contacts

Campus security can be reached 24 hours a day, 7 days a week: 650.400.5837.
Campus phones – push “star.”

Emergency Guide

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Special Safety Programs

Contact the Office of Student Affairs for information on these special programs held annually:

Whenever police are called to campus, the Atherton Police Department notifies Security if the call is not generated by Security. Campus Security can be reached by calling 650.400.5837. In addition to Atherton Police, the Security Department maintains a professional liaison between Atherton Civic League, Menlo Park Fire Department and San Mateo County Office of Emergency Services.


Campus Watch Program

The campus watch program, based on the concept of neighborhood watch programs, is a concerted effort to inform the Menlo College community of measures that can be taken to provide a safer and more secure environment. The aim of the program is for each member of the community to act as an extension of the Office of Security by serving as an observer and reporter. Campus Watch calls upon members of the Menlo community to step forward and assist in building a safer campus and community for all.

To maximize safety on campus, the Menlo College Community should be alert to

Campus Crime Report


LiveSafe

 

Menlo College launched a new mobile safety app, LiveSafe, that provides students and faculty with a way to enhance campus safety.

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Menlo College launched the LiveSafe mobile safety app that provides students and all other members of the campus community a new channel to get in touch with the authorities. The application helps build a safer campus by providing a fast and efficient channel of communication between students and campus safety officials. Menlo College, already one of the safest campuses in the country, remains committed to maintaining safety for its students and community. The app is available as a free download to students and their parents, faculty, staff, and other members of the community.

Through iPhone and Android devices, users now have the ability to report GPS-tagged information with added picture, video, and audio clips. Additionally, campus authorities are able to send safety alerts to members of the Menlo College community to keep them informed about the latest safety updates.

To begin using LiveSafe:

1) Find and install “LiveSafe” from your iOS or Android app store

2) Select VCU as your local agency

3) Enter your profile information and emergency contacts

4) Use it!

Frequently Asked Questions

How do I sign up?

LiveSafe is a free mobile app made available jointly by Campus Safety and the Office of IT, and is easy and quick to use! Download the LiveSafe mobile app in iTunes and Google Play Store.

Select “Menlo College” as the School / Agency and fill out your user profile.   You can login using your Menlo email address or your Facebook profile.

Who may use the LiveSafe app?

The app is available as a free download for all Menlo College students, faculty, staff, and parents. All may download LiveSafe to receive timely alerts and notifications from Menlo College.

What kinds of information should I report?

Students, faculty and staff are encouraged to use the LiveSafe app to communicate with Campus Safety about any issues, concerns or questions related to campus safety and security. The app may be used to inquire about policies and best practices for getting help for a friend, reporting vandalism, any other issue related to conduct and well-being.
The app can also be used for reporting issues with any facilities (e.g., a broken water fountain).  We can easily forward these to the right departments.

What is the difference between the blue “Report Tips” and red “Emergency” buttons in the app?

Tips are non-emergency reports that can cover all kinds of topics.  Accidents and vandalism are examples of categories.
While there are some categories under reports that are more severe – suspicious activity and harassment – if the situation is an emergency, you should use the red “Emergency” button without hesitation.  One-button access to dialing 911 or contacting Campus Safety are available.

How does the anonymous feature work?

Users can send in tip reports using the anonymous feature if they are not comfortable with disclosing their identity.  Campus Safety will not be able to see who the report is coming from if this is activated.

Who receives my reports and information?

Information submitted is monitored by Campus Safety. If further information on any report is needed, the police department will follow-up and live chat with the user while maintaining anonymity.

What happens if I send a report in the wrong category?

Campus Safety can easily re-categorize reports, so users don’t need to worry if they mistakenly select the wrong category. If you are unsure which category the report falls into, select “Other.”

Do I have to provide picture or audio evidence?

LiveSafe supports the submission of pictures and even video, but these are not required for a report.  Users are encouraged to provide picture, audio or video evidence when sending in reports, but only do this if the circumstances are safe.

What if a report I send in turns out to be a mistake?

Users will not be penalized for making claims that turn out to be untrue. So long as reports aren’t intentionally falsely claimed, people are encouraged to share information with Campus Safety.

Does LiveSafe replace 911?

No, when faced with an emergency situation, LiveSafe recommends and promotes dialing 911. The aim of the LiveSafe app is to provide a new channel to report non-emergency information and crimes to the Menlo College security.
If in an emergency situation (on or off campus), LiveSafe has a 911 distress button. When calling 911 using LiveSafe, you will contact emergency services as if you had called from your phone’s dialer, but Campus Safety will also receive information and intelligence in order to provide assistance faster.  Campus Safety will receive the caller’s GPS coordinates and emergency contact information; ensuring dispatchers respond more efficiently and quickly.

When should I call Campus Police over 911?

For any emergency that is time-sensitive and poses risk to life and health, 911 should always be called. Otherwise, campus police can be called for other non-emergencies and to provide general information and requests.

How could I use LiveSafe in an emergency?

So long as users have the capacity to make voice calls, we encourage anyone in an emergency to always call 911. If, however, a user is unable to make a direct call due to situational or technical issues, or if they must be discrete, then users may “Message Police” and start a live two-way chat with Campus Safety.

​What will you do with my data?

LiveSafe respects the privacy of individuals and law enforcement agencies. Evidence information belongs solely to the law enforcement agency for which it was designated.

 


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